Effective Date: May 8, 2026Last Updated: May 8, 2026
This Privacy Policy (“Policy”) describes how Blinkmondo Futures LLP,
operating under the brand name Homecrew (“Homecrew”, “Company”,
“we”, “our”, or “us”), collects, uses, stores, shares, and protects your
information when you access or use the Homecrew website, mobile application,
and related services (collectively, the “Platform”).
By accessing or using Homecrew, you agree to the collection and use of
information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information related to your use of the Platform, including:
Service bookings
Service history
Professional preferences
Appointment schedules
Customer support interactions
Ratings and reviews
Chat or call communication through the Platform
1.3 Payment Information
We may collect limited payment-related information including:
Transaction IDs
Payment status
Payment method
Billing details
Homecrew does not store complete debit/credit card information. Payments
are processed through secure third-party payment gateways.
1.4 Device and Technical Information
We may automatically collect:
IP address
Device type
Operating system
Browser type
Device identifiers
App version
Time zone
Network information
Crash reports and diagnostics
1.5 Location Information
With your permission, Homecrew may collect:
Real-time GPS location
Approximate location
Service location history
Location data helps with:
Booking services;
Assigning nearby professionals;
Fraud prevention;
Improving operational efficiency.
2. How We Use Your Information
We use collected information to:
Provide and improve services;
Process bookings and payments;
Match customers with professionals;
Facilitate communication;
Verify identities and accounts;
Provide customer support;
Improve safety and security;
Detect fraud or misuse;
Send service-related notifications;
Conduct analytics and research;
Personalize user experience;
Comply with legal obligations.
3. Marketing Communications
Homecrew may send:
Promotional offers;
Service recommendations;
Discounts and campaigns;
Product updates;
Transactional notifications.
Users may opt out of promotional communications through app settings,
unsubscribe links, or customer support.
Service-related and transactional communications may still be sent even
after opting out of marketing messages.
4. Sharing of Information
We may share information with:
4.1 Service Professionals and Partners
To facilitate services, limited customer information may be shared with
assigned professionals including:
Name
Phone number
Service address
Booking details
4.2 Third-Party Service Providers
We may share information with vendors and partners assisting with:
Payment processing
Cloud hosting
Analytics
Communication systems
Identity verification
Customer support
Marketing services
These parties are required to protect your information and use it only for
authorized purposes.
4.3 Legal and Regulatory Authorities
We may disclose information where required to:
Comply with laws or regulations;
Respond to lawful requests;
Protect rights, safety, and property;
Prevent fraud or illegal activity.
4.4 Business Transfers
If Homecrew undergoes a merger, acquisition, restructuring, investment,
or asset transfer, user information may be transferred as part of the
business transaction.
5. Data Retention
Homecrew retains information only for as long as necessary to:
Provide services;
Resolve disputes;
Enforce agreements;
Meet legal, tax, accounting, or regulatory requirements.
Retention periods may vary depending on the type of information and applicable laws.
By using Homecrew, you acknowledge that you have read, understood, and
agreed to this Privacy Policy and consent to the collection, use, storage,
and sharing of information as described herein.
